For a list of all the ways technology has failed to improve the quality of life, please press three. ~ Alice Kahn

The ideas of control and improvements are often confused with one another. This is because quality control and quality improvement are inseparable. ~ Kaoru Ishikawa

People never improve unless they look to some standard or example higher or better than themselves. ~ Tyrone Edwards

I don't believe the old statement, "If it ain't broke, don't fix it." If that's the case, then Cadillacs and Jaguars and Mercedes would never make a change. I've always looked for ways to make things better. ~ Vic Bubas

There's only one corner of the universe you can be certain of improving, and that's your own self. ~ Aldous Huxley

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